Thepragmaticslady
Thepragmaticslady
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Effective Nonverbal Communications Education and Training

MAINTAIN THE EDGE

In today’s business environment you need an edge to keep your business at the top of its game. The Pragmatics Lady™ says “It’s time to get back to basics”. By doing so, you will establish more harmonious and effective ways to communicate and foster teamwork. Effective communication leads to impactful collaborations, setting your team up for success.

Pragmatics Foundations include:
  • Treating people the way you would like to be treated
  • Demonstrating behaviors that show commitment to lifelong relationships
  • The Key to business is relationships
The most important thing in communication is hearing what isn’t said.”
–Peter F. Drucker

The fact is, that strong business practices start and stop with good communication. While verbal and written communication skills are important, research has shown that nonverbal behaviors make up 93 percent of our daily interpersonal communication.

Something as simple as not making eye contact during the first introduction with a potential client can derail the entire business transaction.

Most communications training and education continue to focus on the 7 percent that is verbal. Scripts can be written and practiced. However, it is truly the “ way” it is presented ( ie. nonverbal messages such as, pausing, tone, and posture) this is where the true message is communicated. This is why The Pragmatics Lady™ adds value. We know it’s not what you say, but how you say it.

OUR VISION

We help you meet business goals and objectives by empowering your staff with the skills to improve both verbal and non-verbal communication, leading to smoother collaborations and a more pleasant company culture.

OUR MISSION

To provide tools that assist in identifying appropriate and inappropriate pragmatic behaviors; controlling pragmatic behaviors and adapting communication styles to ensure successful communication interactions.

OUR SERVICES

Individual Consultations

Pre and post assessments. Activities designed to identify improve, and enhance the communication process.

Group Workshops

A series of activities to allow participants to identify communication issues and achieve successful communication practices. Non-verbal communications such as eye contact, tone, volume, and posture are addressed in these sessions. Pre and post assessments are included.

Silent Observer

We will observe real time communication and behaviors between employees, customers, peers, and others. A feedback report summarizing the observations and providing suggested solutions is included.